Definition
Cancellation Policy: A cancellation policy is the set of rules that define how far in advance a client must cancel or reschedule, and any charges that apply if they do not.
Why it matters
A clear policy, shown at booking, sets expectations and protects the provider's time.
How Calper handles it
Because Calper can collect payment up front, your cancellation terms are enforced at the point of booking.
FAQ
What is cancellation policy?+
A cancellation policy is the set of rules that define how far in advance a client must cancel or reschedule, and any charges that apply if they do not. A clear policy, shown at booking, sets expectations and protects the provider's time.
How does cancellation policy relate to booking software?+
Because Calper can collect payment up front, your cancellation terms are enforced at the point of booking.