Glossary

What is Overbooking?

Overbooking is deliberately accepting more bookings than there is capacity for, on the assumption that some will cancel or not show. It risks turning clients away if everyone attends.

Definition

Overbooking: Overbooking is deliberately accepting more bookings than there is capacity for, on the assumption that some will cancel or not show. It risks turning clients away if everyone attends.

Why it matters

Overbooking is common in industries with predictable no-show rates but is risky for one-to-one services.

How Calper handles it

Calper prevents accidental overbooking by removing slots as soon as they are reserved.

FAQ

What is overbooking?+

Overbooking is deliberately accepting more bookings than there is capacity for, on the assumption that some will cancel or not show. It risks turning clients away if everyone attends. Overbooking is common in industries with predictable no-show rates but is risky for one-to-one services.

How does overbooking relate to booking software?+

Calper prevents accidental overbooking by removing slots as soon as they are reserved.

Put the theory into practice

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